I tried speaking to a customer service advisor and all she did was sigh and huff and off and when I said I have a letter saying my direct debit was set up to pay a certain amount each month for my gas she basically said it wouldn’t cover the amount I owed.
I said I know I owe this much money and I said how am I supposed to pay it off if you won’t install a pay as you go metre?
2 years ago
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