Customer service is appallingly poor. I have spent hours trying to change from Economy 7 tariff to standard variable. I have lodged a complaint in accordance with their complaints process and tried to escalate when it still wasn't resolved. They have sent me a new bill for the period ending 6 April which included 4 payments made after 6 April. Just incompetent.
2 years ago
EDF Energy has a
1.3
average rating
from
765
reviews
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