Fellow humans, Please read all of the comments below. Should this really be happening to all of us? I suggest all unhappy customers lobby your MPs to take action against this blatant disregard for customers, their wellbeing, and the actual services you are supposed to provide. Push for ombudsman complaints (ofgem) as they will only take us seriously if they are given repeated nd multiple consequences e.g 50% increase in complaints being forwarded to offer WILL no doubt catch their attention! Energy companies you are not gods, and maybe collectively we can take back some control!