After visit of electric engineer, my income display not responding. Engineer told that they exchanged the electric meter for new and in couple days they will connect it remotely on other end to the system. After months and moths of back and fourth it's still not sorted. They telling that it's not possible to register new meter to my account. They send me 50£ as good will and want me to accept as it is. But unfortunately I'm unable to accept this as cannot read meter and put reading to them as most of the time away and nearly got missed last time and need to book fly in emergency to read meter readings.
It's they Engineer took of the meter wich was working with the system. Its them now reject to assist. Its them reject to register my meter to system. Customer services rude and just sending my around by circle and then promising to sort ti's in couple days and then ignoring my issue. And then again all repeat and going by circle again and again. Looking now to take legal action against EDF as they broke my setup and don't want to repair.
1 year ago
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