I feel sorry for the EDF telephone operators, who are so pleasant but they have been given instructions from EDF to use tactics to stop customers from getting their money back. We are nearly £2,000 in credit and have had no luck in getting it back. We gave EDF the meter reading and told them I was closing my account. I gave our new supplier our meter reading. Now EDF are refusing to refund us OUR money. We would not recommend EDF to anyone. WE WANT OUR MONEY BACK
1 year ago
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