Trying to get a correct bill for over 10 weeks. EDF insists on using a fictitious opening read to extort more money. Sent a photo of gas meter on 5/9/23 showing opening read, another two weeks later and then weekly but they just ignore it and use their own which is overcharging me by £400. Have spoken to chat bots, call centres all over the world, energy agents, have made dozens of phone calls, emails to people all promising to put it right but to date still no action and demanding over payment, dishonest company. This has to be put right at some point and who will compensate me for the stress I have suffered and my valuable time.
1 year ago
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