I do not trust the readings from their smart meter. Never had a problem until this was put in. You would need a philadelphia lawyer to understand their bills. Jumped from being in credit on the 16th of November by over £300 to owing over £1600.00 by the 20th Of November. More or less blaming us because their smart meter doesn't work. Total shambles!! We will be changing suppliers once the energy prices settle down.
1 year ago
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