EDF has to be the worst energy supplier I have ever dealt with. My father-in-law was a customer and sadly he passed away and I had to inform them of the situation. Originally they said he was in credit and issued a payment of £480 to his bank account but everything since they've been a total nightmare. We were told that meter reading had to be sent every month until his property was sold but we would be paying just the standing charge as the property was empty which all sounded straight forward but not with this horrendous company. In January we received 3 bills, two dated 18th January 2024 one for £41 and the other for £60 and then another bill for £47 on the 23rd January. How can this be right when property is empty and this has been going on for 6 months. Always sending bills with different amounts when meter readings do not change as nothing being used. Customer service department are useless. Worst experience ever AVOID this company at all costs