Just avoid. Terrible customer service. Their favourite trick is putting you on hold till it goes dead or tell you they're going to ring you back and never do. This is all made worse by the fact they honestly seem to make their bills up. I went from £90 in credit to £300 debit in one swoop (just 2 of us in a small house and minimal energy use) and none of it added up. Couldn't get any help. My readings are all over the place but they won't send anyone out to look at my meter.
1 year ago
EDF Energy has a
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average rating
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