Nothing is easy. Communication is a pain. First, engineers read the meter wrong, and it took so much effort to get the bill fixed so I wasn't overcharged by £500. Smart meter not working and they say it's being investigated, but nothing ever happens. Now there's massive over-estimation of readings with another bill £300 too high, had to send meter readings 4 times to get it fixed (and I still haven't got the new bill, so here's hoping). Who knew one company could cause so much stress.
1 year ago
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