I have two problems with EDF. The company has been persecuting customers for about three years to install smart meters even though it knows that many are faulty. Also the company treats British customers differently to their own French customers. Specifically last year they cancelled British customers accounts including historic bills detailing usage (with no formal notice) and created new account numbers AND insisted on monthly payments even for customers who paid quarterly. They are an inflexible unsympathetic organisation who seem happy to exploit British customers.d