What is going on with their billing? They send me bills at random times, keep saying account is in debit. But they’re meant to collect the full amount in the Direct Debit each month? Now they are sending me multiple electricity bills, but I can’t see the gas bill? All since they changed my account number and switched to a new system which is completely confusing. I just can’t see how much I am actually using each month!
11 months ago
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