EDF Energy I'm guessing are shedding customers! I left for 3 reasons. I was paying my bill quarterly by DD, then without warning they changed payments to monthly. I contacted them and had completely unconcerned and un helpful comms, no attempts to understand its impact on my situation. In addition they had updated their app and the new interface was awful and I had to log in every time. I've switched to Octopus Energy. Great decision! Helpful comms. Much better app. I've emailed them my reasons for leaving but I doubt they will care!
9 months ago
EDF Energy has a
1.3
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