All I want to to get my elderly mothers account closed because she was made to open club cards and insurance that she did not agree to now the account keeps on accumulating, and there's no adgars I. Hammanskraal anymore, when we call our consultants refuse to speak other languages o that mama can close this thing, what do I do because we settled but if we don't close the Acc it's gonna be 5 million again on Monday, please help