One word to summarise the experience with this shop: HORRIBLE - Lack of transparency with the shipment - cross border delivery without clear tracking numbers in both countries; - Customer support line - not available during office hours; Lack of message to inform clients; - Inadequate response by customer service by email - no apologise for the inconvenience; No solution provided; No professional response - wording and style inappropriate; - Parcel finally arrived at destination - package opened and good wearing used marks - most probably displayed at show room or in a shop; Such information was not provided during order. Summary: First and last time to order from this shop. Enough of good quality eShops offering same good at a similar price.