Is a group of impolite individuals. This online service is a group of sarcastic and idiot advisers who make innocent customers full and leave them intentionally in trouble by promising a very good service but you get a poor, low level and unclassifiable assignment that you not gonna get a refund for. Edubirdie washes their hands and they won't offer you any revision by your writer. You won't be able to get in touch with your unprofessional writer either. I have been using their website for a while but rather have nothing positive impression by their attitude. They provoke you with their sarcasm & negligence. As soon as you paid they then don't really support you. Writers even God knows from where come to this company. The same advisor can change their name in the chat and pretend that they were a different individual. I was chatting with a lady, but a man's picture was displayed. They didn't even say sorry, it's natural for them to be messy. Writers are proud to say they finish their work way earlier, but unfortunately if you accept it then you run out of the 30 days time-period regardless of your school's processing speed to provide a feedback which most of the cases takes longer than 30 days and then you are not entitled to ask a revise or refund from your edubirdie's writer. So you need to place a new order. Of course this is their intention. The management of edubirdie knows this pretty well. Edubirdie asks you to check the work but since you're not an examiner you hardly can tell whether it's fine or what needs to be changed. You expect them to be professional as they advertise it, therefore the essay fundamentally should be very good without asking you as a customer. Sometimes, the chosen and allocated 'perfect' writer cancels an undertaken task without any notice. Today, I started a chat with Bella, but she advised me that she was just finishing her shift. Pointless. Then Andrew, who is very sarcastic and should work as a shepherd on the fields, logged in who believed to be Bella just with a different name. Disappointing. This company is based in Cyprus and Bulgaria. They take your money, but no proper & acceptable essay provided, no revision, and no refund. Furthermore, they try to trick you out with their own policies and then leave you behind. If one is lucky enough then may get a competent writer who hopefully understands the task in English. And then the professor's feedback from most of schools normally takes longer than the period of time that edubirdie provides for revision and very likely the victim of the situation can get nowhere to complain. The reason their website shows that writers are 5* because when you receive the result from your Supervisor at your school you will be run out of time over the 30 days window so you have no chance to update or leave feedback about your writer on edubirdie.com. When you get in touch with any advisor on edubirdie, they always have to transfer to the proper department which is wasting your time and makes you frustrated. So please think twice.