It is so bad words can't express how I strongly I feel. It has taken me around 10 mins just to write this review since the connection has a mind of it own to keep cutting out even though I'm paying for it to do the opposite. If your thinking of getting EE, here's a formal warning: DON'T! You'll regret it believe me.The only good thing that has come from them is the free portable charger, other than that they have completely failed me as a company. I can't wait til the contract is up. I get so mad at how much and how long I have to wait for. Thanks for reading and good luck to those suffers so far. I can't promise it will get better.