Bad customer service waiting for ages for calls to be answered always network issues no loyalty to customers that have been there ten years plus. Didn’t even care when I said I will leave so I ended up leaving and going to o2 where I got up to five quid off my monthly bill on exactly the contract and phone I wanted!! whereas ee couldn’t even be bothered to help me with it. And at one stage when told me there were no discounts on Black Friday due to systems down. Use a pen and paper love!! A total joke of a network and so costly and no perks! Glad I’m out of there!