I have been a loyal EE’s customer for years and today after several complaints I have realised how bad they actually are. We separate a number from a business account to make it private, yet in the early phone conversation with EE no one cared to tell me that by separating the number I would have paid the same amount £75. Now, why would I be so stupid to do that?, if keeping it in the business account would have not cost me as much? After several complains and with the excuse of having an handset which is bound to a two years contract, they came down to £65 x month. Which at the end of this contract, is more than I would have paid for a new handset. Despite saying that I was not told about it just the very next day of the requested new account after months I have been told that nothing can be done by someone called Deborah G. From the Executive Customer Resolution Team. My compliment for the worst customer care service ever. You lost a customer or even two.