It’s hilarious that responses from EE on here state they are committed to helping clients with financial hardship as this is categorically false. I contacted EE for help as I could no longer afford my bill due to complications with my job due to coronavirus and other significant personal hardship. They said there was nothing they can do. I then had my phone robbed. I had a crime ref number and EE blocked the device which is proof I am no longer using the device nor is anyone else. Still, EE refused to offer me any help or reduce my payments, given I’ve now had to buy a new phone and I’m paying a bill I could no longer afford in the first place due to extenuating circumstances. Now, like a sick joke to top it off, they are INCREASING my bill by 10%. Your service absolutely disgusts me and everyone I have shared this experience with. Stop banging on about your connectivity, it’s 2022, I know nobody on any other network that struggles with signal or whose signal availability differs from yours. I will never use your service again once my contract is up and several friends and family members of mine will be doing the same. Shocking, do not use them.