Worst company to trust. I am Ee customer for long time and because of prices going up I decided to go for my upgrade on cheaper option even at cost of service. I was convinced to get nearly same deal whst I get on three just little bit extra and I was assured I will be getting phone next day. 12 days, no news, no phone and I even have to pay for previous contract. When tried for some information been rudely told I should keep paying until phone arrives and they font know when will it arrive. Horrible customer service and very un reliable company to stay with for whole 2 year contract. They dont have information and they are not going to provide any compensation or at least move me to next contract as I was mis sold new contract but everything fall on deaf ear.