I bought a new EE aim with £15 top up. Mobile number …….. today I get it on post and realised there is no balance available! Later in the package there is a pamphlet written my balance will be available in 2 days! I mean I don’t understand is it a joke? What I will do with it 2 days later when I paid for it already and I need it now. Absolutely disgusting attitude and service from a company like this. People use mobile for important work and I have failed it today just because of this hilarious service. And it costs me money