I wish I had have read the overwhelming negative reviews of EE before I signed up. Today I was dealing with EE for 8 HOURS from the United States and still I can't cancel my service though I have 7 or 14 days from sign up, and it's only been 5. They kept putting me on hold and transferring me around.... if I had have known it was like this at EE and in England, I would have ran away. But they're refusing to cancel my plan to get me past the window of opportunity I have. Absolute shocking dirty business and customer service.