Very poor customer service and support following purchase of a new phone that wasn’t delivered on time .paid premium to have phone delivered on a Saturday and after waiting in all day the delivery was cancelled . Ee then refused to issue me with a PAC code until they received the phone back , which will take almost a week - although were prepared to give me the code if I paid another £500 upfront for early cancellation of contract . Will be moving from EE after quite a few years with them
