A friend and I went to the Tunbridge Wells ee store earlier today to query the fact that a £20 top up had not shown on her phone. We were treated with contempt, lack of interest and downright rudeness - firstly by a gum chewing assistant, and then by another assistant who actually raised his eyebrows! The issue was not solved and she was told to go back to the Manchester store where the top up was purchased - not an easy journey from Tunbridge Wells. As a non ee customer, there is no way on earth that I would ever consider moving to them if that is an indication of their customer (lack of) service.