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Anonymous
Over-charge on numerous bills. 30% increase on line rental after 2.5 months of contract (apparently that's CPI rate - when its not for other companies) No signal approx 70%of the time - (people often ring our landline if at home or WiFi when out as can't get through). Tried to cancel approx 2 weeks after received phone purchase due to issues but not allowed. Brought 2 - separate contracts & both people having same issues.. Refused to send free Samsung chromebook as part of deal to 1 person (2nd received). EE customer service denies everything
2 years ago
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EE has a 1.6 average rating from 1,284 reviews