Always something wrong that I have to keep phoning about. Too many complaints to write about. Extraordinarily bad service. It goes on and on. The latest is they've heard I've moved, and unless I contact them about it it will affect my service. I haven't moved. In the 7 months I've been with them right from leaving the shop with my phone, I must have had to contact them monthly. It's affecting my health. Contrast my 02 provider who have provided excellent customer service and results.