I have been an EE/ Orange customer for 27 consecutive years. I have three phones on my account. My brand new iPhone 13 had problems with charge from the start. I took it to the local EE shop, where they advised me to close down apps and reduce data. Unfortunately, this did not help and by the time I contacted EE , I was told that the phone was out of the 30 day return period.. EE complaints office said that they were very sorry and that they will send a letter with a link to the Ombudsman. I now have a new phone which overheats when I charge it or make a call over ten minutes, is probably a fire danger and has a battery that drains 5 times faster than a comparable phone. Will I stay with EE - - -