I am a long standing EE colistomer . Increasingly the service provided by the company has been very poor and patchy. I have called several times about drop outs to calls, lack of messaging etc. All related to the signal I receive. Yes, it’s in the country but I live on top of a hill! I recently bought a new iPhone 16pro. I get little value for money from the service provided. Making these comments goes not make me happy. I have suggested the company set up a new mast-the current one being down the hill from me and microwave propagation is difficult! NOTHING has improved-so where do I go from here. Some years ago the company said effectively ‘go find another provider’! In all of this I have to say the customer service personnel have been very polite and kind . So -EE- PLEASE FIX MY PROlEms!!