Anonymous
Went in as new sim wasn't working, decided to look at contracts only after a 5G data plan the advisor went through everything came back with a phone left again then came back with a bundle deal, phone for £50 a month, phone and watch £62.80(ish) or phone a crime £62+ checked 4 times what the hidden cost was as this wouldn't be the price told none each time and it was the bundle cost, went with phone and watch, agreed at £62.80 (there abouts) when paying noticed this was for a 25GB plan asked for this to be changed and stick to what was asked for, was also setting up broadband and would get data through this so wasn't needed, went down to 5GB but needed to pay £100 up front on that plan, new plan (bundle) would be £59 a month not £62.80, got home and after going through everything again I'm paying £52 a month for the phone and £18 for the watch, £70 a month, not what was sold, was In store so cooling off period is nil and void, feel the advisor lied there really - cancelled the broadband straight away as it was not installed or account even set up this was possible and its just hassle trusting what you sign for with EE, it's really not what your going to get - it is what it is now with the extra 4GB watch and dirty sales tactic but I'd suggest looking elsewhere, there are so many hidden cost and to be Frank they will lie to your face
7 months ago
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