What can I say ! Utterly shocking service from the very start ! First of all they send me the wrong equipment out and then steal £147 out of my account for the pleasure. After admitting it was their error they still refused to refund it and I finally got it back via my bank. Constantly over billing me even though I have a price lock on my account and now have to pay monthly by baccs because I can’t trust them at all. Was promised 125mb speed via 5G and after even using their app to prove I get between 8-9mb and unable to get a connection at all upstairs. The app the have is totallly useless and even after speaking to tech support numerous times it’s still never worked. I’m paying about £20 pm more than any other supplier for the same package but get the worst signal ever. Their answer to all this is give us another £100 and we’ll get you an antenna that “MAY” help ?? otherwise #### off to another supplier. I’ll probably get a reply in here saying contact them and they’ll do their upmost to fix the issues ! In total bravado for on here ! After months of arguing with them just to give me the service they promised they have basically given me two options ! Give them more money or #### off !! Seriously !!! Avoid EE at all costs ! Just check the 1000’s more reviews on here and you’ll soon see this isn’t just someone having a rant !! EE are a disgrace.