J Mamman
In 2020 I went to the store to renew my EE phone contract and I was offered a free tablet with the new contract- Which I accepted. After 2 years I cancelled the contract and got the PAC code and moved to another network provider, but I didn’t check with my bank. Turned out that the “free” tablet had a SIM card, which I wasn’t told about, which I have been charged £18.20 per month even though I haven’t even used. I only realised I had another number when I called up customer service, asking whether I could cancel the contract and they told me I need to give a 1 month notice, I responded that I will just cancel the direct debit to which they said “I will be taken to court and debt collectors”. Anyway, I’ve cancelled the direct debit and waiting for them to act.
2 months ago
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