Lyndon PEARCE
Joined EE from Sky on the 21st March, however the switch over was poor. Offline for 48 hours, new router dispatched which didn’t cure it. Engineer came into the house, and the 28mps I had managed to find was lost completely by the engineer who left the house in a fluster, and I was worse off than before he came. An Openreach engineer was then booked, but this wasn’t for another 4 days. Today was the day he was supposed to arrive, and I changed my day to suit. He/She failed to show, and never let me know. I now have to wait further two days for this appointment and I will have to reschedule my day again. If I could return to Sky, I would. Still to be resolved and the contact from EE supervisory or customer care has been non existent
1 month ago
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