Well . I have been with EE since 2 years and I have got 2 contracts . One of them finshed last month so I called and I gave a month notice thats I am leaving coz the poor costumer service so the guy who answered said your contract finsh 21 of Aug. I called yesterday to get the pac word to take my number to the new provider and the new guy said you need to give a notice .and I said well I did give it last month. And he said nothing here in the system. I have to wait now another month and pay another bill