Shockingly bad customer service. I signed up with mobile and broadband and so regret it. Misselling, promise to get back to you and do not. Outright lying in fact. Plus an utterly opaque complaint procedure. Still trying to access my Discovery plus which is part of my package plus a promised credit for overcharging. No luck. And the App is just appalling. Last call took over 2 hours and was bounced between 3 people with no resolution
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Alice, Customer Support
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