I received outstanding customer service from EE. My internet line was cut, and I had run out of data while using my hotspot. I called EE to explain that due to the Islamophobic riots in London, I was too frightened to leave my house and go to work. They generously provided me with free internet and ensured I had enough to stay connected. The two colleagues I spoke with, Som and Chetan, based in India, on the 7th and 8th of August, were incredible. They listened to me, showed empathy, and found a solution while keeping me calm. I am truly grateful for their support. Thank you.