Absolute con artists. Very unhelpful staff and just an awful company in general. Please please take your money elsewhere and save yourself stress and being left without a phone for months if it develops a problem (in my case they sell it without an IMEI number on the inside, and water damage for a waterproof phone) Left paying a contract for £44 a month that we cannot use. No update on anything, spent about £30 at least and easily 5-10 hours on hold and contacting them for an update.