Avoid EE at All Costs – Worst Experience Ever! I decided to go with EE for broadband and TV since I already had a SIM-only contract with them. It turned out to be the worst decision. I was sold a package at an agreed price, only to be contacted weeks later by a manager saying they couldn't honor it. I wasted over 15 hours on the phone with EE, trying to resolve this. Their response? I could have canceled if I wanted to. By then, I was too busy to deal with the hassle, so I let it go. Then, when I finally connected the EE router, it didn't work. I spent hours again on the phone, and after 9 days and two technician visits, the issue was finally fixed. By that time, I had already spent over £200 on a 4G router and SIM to ensure I had internet since I work from home. For all this trouble, they offered me just £30 for mis-selling the package and £6 per day for the internet I didn’t have. After dealing with arrogant, rude, and disrespectful staff, I felt compelled to leave this review. Save yourself the stress and avoid EE entirely!