Router/ONT fired to suit the engineer not us - next to a sink and overloaded/overheated area.
No digital home phone for a week and off at other times with no warning and the only advice if you can connect with EE is a reboot/factory reset and lose all port/passwords! Cant phone them as it says you must need to press option 1 or 2 when you are. Did get through after an hour and call handler disconnected the call and no call back an hour later. We are on call 24/7 and the service is not fit for purpose.