appalling your company exsisits, so many hidden fee's within your contracts, should be ashamed how badly you rip people off, i had to swap to vodafone because didn't even use my EE contract phone for a month and you still gave me a bill of £66.59 to pay? pathetic money grabbing waste of space, forever your company policy will be "EE come first, not the customer" where you'll find it should be the other way around, oh well at least i'm happy back with vodafone who know how to run a phone company. thanks for your useless time for a pointless 2 year contract with your rubbish services. J