A shambolic experience from start to finish, and it will be finished when my contract runs its course and I find a new provider. Phone not delivered on the promised day. In trying to sort this the order was cancelled. Numerous phone calls to EE resulted in hollow promises of a free month, countless £5 credits to apply to my account, None of this came to pass. My "personal EE adviser" put the onus on me to prove I had these credits coming. This is when I decided to terminate my relationship with EE. There must be a number of better providers out there ... save the money paid to Kevin Bacon and provide some decent customer service.