I was really sceptical about joining EE when I was first looking for a new contract phone but I got offered a really good deal, a a top of the range Samsung smartphone which I requested so I thought I would give them a try . Wow !!!! I am so glad that I did. I had a little problem when I first joined but it got sorted out by a very nice customer service lady . She was so lovely and very very helpful. She sorted it out straight away and also gave me a free months off my contract paid. BRILLIANT . Really good company. I am really pleased that I chose EE and ignored what some people had told me. I will defiantly be staying with EE .