Already an existing EE customer with my mobile phone. Things started going wrong when I took out an 18 month home broadband contract. I cannot access my bills each month, all I get is a text message telling me my bill is ready to be viewed but when I log into the my EE app it tells me I have entered the wrong log in details which I know are correct. Tried calling customer services on 150 but just felt like I was wasting my time. Useless network, would not recommended them or use them ever again.
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