New customer.
Placed order for phone on Friday. Paid £50 upfront and £9.98 for next day Saturday delivery.
Saturday comes and goes, no delivery. Call up and they arrange for Sunday. It will '100% come tomorrow' they say.
Sunday comes and goes, no delivery. Call up again. 'We are having problems with weekend deliveries, let's rearrange for tomorrow where you will have no problems'.
Monday comes and goes, no delivery. Decide to ring up DPD who now claim to have lost the parcel (although they claim to have made an attempt at delivery - lies)
Tuesday - can't cancel as they are investigating. Can take up until Thursday!
Joke of a service.
Even worse, I placed the order over the phone and would expect to get sold the best package. Not the case. £63 a month, £50 upfront for 30gb less and £20 more upfront than the other £63 package. Absolute joke.
Avoid at all costs. Much better networks with better service. If you are lucky you might even get your phone