I've just got my parents to sign up to broadband with them and they're now 4 days in with no landline in calls and no broadband. Won't be connected for another five days! (if it happens). They're paying for Netflix that they can't access, no emails, no web, no on demand. Can't believe I recommended them. Shambles - hassle free change over, absolute rubbish. I'll also be changing my contract to another supplier.
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