Been with EE for a very long time, called EE on multiple occasions for various issues, however today I phone and spoke to Mark. This gentleman took the time to listen and have a real good laugh as well as resolve my situation that I was having. There are not many people left that take time out of their day to have a real conversation with you. I thank you for that, made my day so much better. Mark you deserve employee of the month!! Thank you so much, I recommend EE so much especially for the customer care they have!!