I went to the ee store in woolwich and found all staff to be helpful and friendly, especially Esther who put up with my lack of knowledge and endless questions, I had to go back as I couldn't figure out how to transfer contacts, on both visits she was patient friendly and seemed genuinely eager to fix my problem only thing I weren't keen on was once contract was set up for a phone I have never had before I decided I really couldn't get on with it but was not allowed to change contract to a higher priced contract for a phone I knew I would get on with.
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