The customer service is good, they mean well, but it's no good if they cannot fix the issues.
Network coverage is poor, at times non-existent. I've had NO coverage for well over 4 days now so unable to make any calls whatsoever, we were told by the chap who sold us the complete package for broadband etc, that it was the "SIM"... So they sent two new sims for me and my partner's phone. Same issues. Not happy for a while now with EE - I was told that the coverage was brilliant and that it was the best supplier.
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