absolutely disgusting customer service
EE customer service is absolutely horrible.
To start with, the in-store salesman had lied to me about the plan upgrade, and the length of my contract.
I've never missed a payment with them yet they refuse to upgrarde my plan. I bought an apple watch and they wouldn't add it to my plan. It is just a total mess.
They DO NOT CARE ABOUT YOU as a customer. They will not do anyting to please their customers.