Phone calls drop constantly. No solution seems to improve it. It is hurting my business and only solution is to just dump the contract. Customer service representative is repeatedly rude and unhelpful. Has expressed negative sentiment towards me as a business owner because he doesn't earn a big salary. I would put him in my shoes for a week. Perhaps he would realise how mich stress and hours of extra time it takes to run a business. A phone service that isn't working well and argumentative customer service reps making my life more difficult is not what I signed up for in my contract.